PRIVACY POLICY

1. OVERVIEW
This Privacy Policy describes how Silk & Skin Collection (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from silkandskincollection.com (the “Site”).
By using our Site and purchasing our products, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

We collect several types of information to provide a smooth, secure, and luxury shopping experience for you:
  • Personal Data: While purchasing or creating an account, we may ask you to provide identifiable information, including:
    • First and last name
    • Shipping and billing addresses
    • Email address and phone number
  • Device & Usage Data: When you browse the Site, we automatically collect information about your device, including your IP address, web browser type, time zone, and cookies installed on your device.

3. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following essential business purposes:
  • Order Fulfillment: To process payments, arrange shipping, handle sales taxes, and provide you with invoices or order confirmations.
  • Customer Support: To assist you with questions, track packages, or manage returns according to our policies.
  • Risk and Fraud Prevention: To screen our orders for potential risk or fraudulent activity (specifically through your IP address).
  • Marketing Communications: If you explicitly opt-in, to send you promotional newsletters, updates, or exclusive offers about our collections.

4. DATA SECURITY & THIRD-PARTY PROCESSED PAYMENTS

The security of your personal data is our absolute priority. We protect your information using industry-standard SSL encryption.
  • Secure Payment Processing: We do not store or collect your credit card numbers or financial credentials on our servers. All financial transactions are securely processed through trusted third-party encrypted gateways (such as Stripe, PayPal, Klarna, or Afterpay).
  • Service Providers: We only share your Personal Data with trusted third parties to help us use your information as described above. For example, we share your address with our shipping carriers (such as USPS or UPS) to deliver your orders to San Antonio or anywhere across the United States.

5. YOUR PRIVACY RIGHTS

Depending on where you live in the United States, you may have specific rights regarding your personal information, including:
  1. The right to access the personal information we hold about you.
  2. The right to request the correction of any inaccurate data.
  3. The right to request the deletion of your personal information from our active commercial databases.

6. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our business practices or for other operational, legal, or regulatory reasons. Any changes will be posted immediately on this page.

7. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact our support team at:
  • Email: info@silkandskincollection.com
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