SHIPPING AND DELIVERY POLICY

1. OVERVIEW
Thank you for choosing Silk & Skin Collection. We are fully committed to delivering your luxury items safely, promptly, and with the utmost discretion from our base in San Antonio, Texas, to anywhere across the United States.
2. PROCESSING TIMES
  • Handling: All orders are processed and prepared for shipment within 1–3 business days.
  • Schedule: Orders are not processed, shipped, or delivered on weekends or major national holidays.
  • Delays: If we experience an exceptionally high volume of orders, shipments may be slightly delayed. If a significant delay occurs, we will contact you directly via email.
3. DOMESTIC SHIPPING RATES & ESTIMATES
We ship to all states and territories within the United States. Applicable shipping charges will be automatically calculated and displayed during your checkout process:
  • Standard Shipping: Delivery within 3–7 business days.
  • Express Shipping: Delivery within 1–3 business days.
  • Local San Antonio Options: Available delivery or pickup rates will be dynamically displayed at checkout for eligible local Texas zip codes.
4. 100% DISCREET PACKAGING
We value and respect your absolute privacy. Every order from Silk & Skin Collection is dispatched in completely plain, discreet packaging (standard brown boxes or blank poly-mailers):
  • There are no external brand logos, sensual graphics, or indications of the contents inside the package.
  • The return address on the label will display a secure fulfillment name, ensuring total confidentiality from our door to yours.
5. TRACKING & TAXES
  • Order Tracking: You will receive a Shipping Confirmation email containing your tracking number(s) once your order has been handed over to the carrier (USPS, UPS, or FedEx). Tracking information typically becomes active within 24 hours.
  • Sales Tax: Applicable sales tax will be calculated at checkout based on destination-based sourcing rules for orders shipped within the state of Texas and other mandated jurisdictions.
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